Right of Withdrawal (Refunds)

The right of withdrawal allows you to return an order and receive a refund without providing any justification, in accordance with applicable consumer protection law.
You may exercise your right of withdrawal within fourteen (14) calendar days from the date of delivery.
To exercise this right, please complete the withdrawal form or contact us at info@inspirejewels.gr. This procedure applies exclusively to refund requests and does not cover product exchanges.
The product must be returned in its original condition, unused, and in its original packaging, along with the proof of purchase.
Return shipping costs are borne by the customer unless otherwise agreed.
After receiving and inspecting the returned product, we will proceed with the refund using the same or an agreed.

Exceptions to the Right of Withdrawal

Custom-made or personalized jewelry created according to the customer’s specifications (including engravings, material selections, sizing, or other personalized modifications) cannot be returned or exchanged, as such items are exempt from the right of withdrawal under applicable consumer protection legislation.